Terms & Conditions

a) Eligibility

To register and use the Platform as a Participant, you must be at least 18 (eighteen) years of age and have the legal capacity to enter into a binding contract under applicable law. By creating an account, you represent and warrant that you meet these requirements and any other eligibility criteria as may be stipulated on the Platform from time to time.

b) Registration Information

During registration, you may be required to provide information such as name, phone number, email address, Aadhaar or other ID details, blood group, emergency contact, T-shirt size, postal address and Event specific details as requested by the Organizer. You must provide a valid email address and mobile number that you access regularly. Any notice sent to the email address or mobile number provided during registration will be deemed to have been received by the Participant.

c) Category Selection

Participants must carefully select the appropriate Event category at the time of registration.

d) Registration of Minors

If you are completing a registration on behalf of a minor, you confirm that you are the parent or legal guardian and that the minor has your full consent to participate in the Event. The parent or legal guardian further agrees that all terms, conditions, rules, and obligations applicable to Participants shall apply to the minor as if he or she were a major, including the requirement of being medically fit to participate. We reserve the right to conduct additional checks/verification to ascertain whether you are legally authorized to give consent on behalf of a minor.

e) SMS Updates

We will be sending regular updates to the mobile number you have provided in the registration form. This should not be treated as spam and you shall not take any action against our bulk SMS service provider as it is in your best interest to receive these updates.

f) Event-Specific Terms

You are responsible for reviewing the Event-specific terms and the cancellation policy of the Organizer before completing your registration. You understand that Events are exclusively organized by the Organizers, and the Platform only provides a service to connect Organizers and Participants, except to the extent that any Events are organized by us directly.

g) Accurate Information

You must provide true, accurate, current and complete information, and keep such information updated. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us promptly of any unauthorized use of your account or any other breach of security.

a) Confirmation Process

Once a registration/booking is successfully completed through the Platform, a confirmation may be sent to the Participant by email and/or SMS, and the booking details will be visible in the Participant's account, where applicable. Failure to receive a confirmation email will not, by itself, entitle the Participant to a chargeback or refund if the registration is successfully recorded on the Platform; the Participant should contact the Organizer or the Platform support as indicated on the Platform.

b) Email Whitelist

Users of email services that offer filtering/blocking of messages from unknown email addresses should add support@warriorrun.in and no-reply@warriorrun.in to their address list to avoid missing crucial confirmation and communication messages sent by the Event Organizer.

a) Payment Terms

• The Platform allows Organizers to accept registration fees, donations, and other Event-related amounts through third-party payment gateways/payment service providers, including (where enabled) Axis Bank and its associated payment processing partners ("Payment Gateway"). The Platform does not operate, own, or control the Payment Gateway and is not responsible for its uptime, security controls, or processing rules.
• Registration/ticket pricing for each Event is set by the Organizer. Any Platform/service convenience fee (if applicable) will be shown during checkout and collected together with the Event fee via the Payment Gateway.
• If you do not receive a confirmation email/SMS after successful payment, you must contact the Organizer using the contact details on the Event page to validate the registration. Not raising such a query within a reasonable time may be treated as a waiver of any claim based solely on non-receipt of confirmation.
• By proceeding with a transaction, you authorize Axis Bank/the Payment Gateway to process your payment instructions. Bank/issuer charges, card/network rules, authentication steps (e.g., OTP/3DS), and any payment failures/returns are governed by your bank/issuer and the Payment Gateway's policies.

b) Refund Terms

• All confirmed registrations are non-refundable, non-transferable, and cannot be modified, unless expressly permitted by the Organizer under specific Event terms.
• If a participant seeks a refund, the request must be made directly to the Organizer, as the Platform does not determine or administer Organizer refund policies.
• The Platform shall not be responsible for: refusal or non-processing of refunds by Organizers; the quantum of any refund; any errors, delays, or omissions by the Organizers in issuing refunds; and any chargebacks or disputes between Organizers and Participants.
• Refund decisions are made by the Organizer and not by the Platform, except for Events organized by us directly.
• No refunds shall be provided if the Participant fails to attend the Event or opts not to participate for personal reasons.

c) Cancellation and Event Change Terms

• Tickets may be cancelled only if the Organizer has expressly permitted cancellations, typically up to 24 (twenty-four) hours before the start time or as specified by the Organizer.
• If an Event is cancelled, postponed, suspended, or materially changed for any reason (including force majeure, adverse weather, safety concerns, or official restrictions): the Platform will not issue refunds; the Platform will not be liable for losses arising from such changes; and the Participant must rely solely on the Organizer's refund and cancellation policy.
• Participants are solely responsible for verifying whether an Event has been cancelled or rescheduled. The Platform will make reasonable efforts to notify users upon receiving information from Organizers but does not guarantee notification before the Event date.
• If registrations are rejected by the Organizer, any amount collected from rejected applications shall be refunded (excluding bank charges) unless otherwise stipulated.
• If participant transfers or deferrals are enabled by the Organizer, any refund will only be processed after the transferee completes the transfer process and payment.